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PLAN-IT-ALL
– What services are available on the platform for the creation of floor plan?
– What services are available on the platform for photo editing?
– What is a credit pack? Why should I buy one ?
– I want to order a service that is not available on the platform. What do I have to do?
– Can I create multiple customization templates?
– How can I customize my plans?
– What services are available on the platform for photo editing?
– What is a credit pack? Why should I buy one ?
– I want to order a service that is not available on the platform. What do I have to do?
– Can I create multiple customization templates?
– How can I customize my plans?
– How to register on the PLAN IT ALL platform?
– I did not receive my validation email. Why ?
– I forgot my password. What do I have to do?
– I clicked on the link provided in the validation email, but nothing happens.
– How do I add a branch to my account?
– How do I add an additional user to my account?
– I added a new user and no validation email was received. Why?
– Where can I view the purchase bill for my order?
– What payment methods are accepted?
– I did not receive my validation email. Why ?
– I forgot my password. What do I have to do?
– I clicked on the link provided in the validation email, but nothing happens.
– How do I add a branch to my account?
– How do I add an additional user to my account?
– I added a new user and no validation email was received. Why?
– Where can I view the purchase bill for my order?
– What payment methods are accepted?
– An error is appearing during the payment process. What can I do?
– How long are the files of my order available online?
– Do I have to buy a credit pack to order?
– How to order a photo editing ?
– What is the difference between a order and a job?
– How do I follow up on my project (job)?
– I did not receive my order. Why didn’t I receive it?
– I did not receive my retouched photos. Why didn’t I receive them?
– I didn’t receive my plans, why ?
– What is the delivery time for retouched photos?
– When ordering, I tried to download the files but it doesn’t work. What should I do?
– How do I request corrections on the files I receive?
– What is the delivery time for plan orders?
– Is it possible to be delivered in less than 24 hours?
– How long are the files of my order available online?
– Do I have to buy a credit pack to order?
– How to order a photo editing ?
– What is the difference between a order and a job?
– How do I follow up on my project (job)?
– I did not receive my order. Why didn’t I receive it?
– I did not receive my retouched photos. Why didn’t I receive them?
– I didn’t receive my plans, why ?
– What is the delivery time for retouched photos?
– When ordering, I tried to download the files but it doesn’t work. What should I do?
– How do I request corrections on the files I receive?
– What is the delivery time for plan orders?
– Is it possible to be delivered in less than 24 hours?
ATLENTIS APP
– How to download ATLENTIS ?
– Which devices are compatible with the ATLENTIS application?
– How do I register or connect to ATLENTIS?
– How to get an invoice?
– How do I add or change my billing address?
– Where can I find my notifications related to my orders?
– Do I have to create a new account to use the application?
– How can I share my projects and their contents with my colleagues?
– How do I add an additional device?
– How do I know how much storage space I have left?
– How do I add more storage to my account?
– Who can I contact in case of problems with my ATLENTIS application?
– Which devices are compatible with the ATLENTIS application?
– How do I register or connect to ATLENTIS?
– How to get an invoice?
– How do I add or change my billing address?
– Where can I find my notifications related to my orders?
– Do I have to create a new account to use the application?
– How can I share my projects and their contents with my colleagues?
– How do I add an additional device?
– How do I know how much storage space I have left?
– How do I add more storage to my account?
– Who can I contact in case of problems with my ATLENTIS application?
– How do I create a project?
– How do I use the 3D LIDAR scanner?
– How can I modify my photos manually with the ATLENTIS application.
– How do I add or modify the parameters of my project (title, cover image, client, asset)?
– How do I synchronize my files on all my devices?
– How do I access PLAN-IT-ALL photo editing and shot creation services from my ATLENTIS application?
– Are the files ordered on the PLAN-IT-ALL.COM platform available on ATLENTIS?
– Where can I find the 2D or 3D plans ordered from the ATLENTIS application?
– What is in the outbox?
– My Outbox is empty, is this normal?
– What is in the “Jobs” menu?
– How am I notified when a job is completed?
– Where can I find my files made with the 3D LIDAR scanner?
– How can I order plans directly from my 3D scans?
– What is the delivery time for plans from a 3D LIDAR scan?
– Where can I find my manually edited photos on the application?
– Can I edit a photo that has already been edited a second time?
– Can I add a blue sky directly to my photos?
– How do I choose the type of blue sky I want for my photo?
– How to take an HDR photo ?
– How long does it take to take an HDR photo?
– My HDR photo is blurry, why?
– Where can I find my HDR photos?
– Is the number of HDR photos limited?
– Can I use a photo from my gallery?
– How do I use the 3D LIDAR scanner?
– How can I modify my photos manually with the ATLENTIS application.
– How do I add or modify the parameters of my project (title, cover image, client, asset)?
– How do I synchronize my files on all my devices?
– How do I access PLAN-IT-ALL photo editing and shot creation services from my ATLENTIS application?
– Are the files ordered on the PLAN-IT-ALL.COM platform available on ATLENTIS?
– Where can I find the 2D or 3D plans ordered from the ATLENTIS application?
– What is in the outbox?
– My Outbox is empty, is this normal?
– What is in the “Jobs” menu?
– How am I notified when a job is completed?
– Where can I find my files made with the 3D LIDAR scanner?
– How can I order plans directly from my 3D scans?
– What is the delivery time for plans from a 3D LIDAR scan?
– Where can I find my manually edited photos on the application?
– Can I edit a photo that has already been edited a second time?
– Can I add a blue sky directly to my photos?
– How do I choose the type of blue sky I want for my photo?
– How to take an HDR photo ?
– How long does it take to take an HDR photo?
– My HDR photo is blurry, why?
– Where can I find my HDR photos?
– Is the number of HDR photos limited?
– Can I use a photo from my gallery?
